Business Process Architecture and Performance Management: Linking Strategy to Capability
ABOUT THIS SESSION:
This session will explore the benefits of a well-defined Business Process Architecture based on corporate strategy and stakeholder analysis. Successful organizations have learned the value of having a traceable process hierarchy and an enhanced balanced scorecard enabling senior executives to monitor, manage and modify their processes in response to rapidly changing market conditions. This session will show you how to establish a process architecture and performance management system that works.
- What are the Benefits of a Business Process Architecture
- What are the Criteria for an Effective Business Process Architecture
- Techniques and Tools for the Development and Enhancement of an Effective Business Process Architecture
- How to Manage and Measure Business Process Architecture
- Relationship Between a Business Process Architecture and an Enterprise Architecture
ABOUT THE SPEAKER(s):
Paul Harmon is the Executive Editor and Market Analyst at BPTrends, the most trusted source of information and analysis on trends, directions and best practices in business process management, (www.bptrends.com). He is also a Co-Founder and Chief Methodologist of BPTrends Associates, a professional services company providing executive seminars, training and consulting services for organizations interested in understanding and implementing business process management. Paul is the author of the best selling book, Business Process Change, 2nd edition: He is an acknowledged BPM thought leader and noted consultant, educator, author and market analyst concerned with applying new technologies and methodologies to real-world business problems. He is a widely respected keynote speaker and has developed and delivered executive seminars, workshops, briefings and keynote addresses on all aspects of BPM to conferences and major organizations throughout the world.
Roger T. Burlton, P. Eng, is a co-founder of the BPTrends Associates and the Process Renewal Group. He is considered a global leader, recognized internationally for his no nonsense insights and pioneering contributions in Business Process Management since 1991.
Roger has conceived and chaired over thirty high profile BPM conferences in North and South America, Europe, Middle East and Australia including Knowledge and Process Management Europe and the BPM Conferences for Shared Insights in the US. His pragmatic BPM seminar series has been running globally since 1992 and is the longest continuous series of their kind in the world.
Roger’s highly acclaimed book “Business Process Management: Profiting from Process” is regarded as a reference book for process professionals who want to conduct process architecture initiatives, process renewal projects as well as those who wish to entrench process governance across the enterprise.
