Wednesday | 10:25 AM - 11:25 AM | Case Studies Track

SESSION TITLE

It's a Wilder World - Introducing a Rules Methodology Part 2

SPEAKER(s):

Kathy Gorman Manager, Business Transformation Services ICBC

Kristen Seer Senior Consultant Business Rule Solutions, LLC

MAIN FOCUS OF PRESENTATION: Business

FAMILIARITY WITH SUBJECT: None

ABOUT THIS SESSION:

Last year, you heard about the challenges faced by the Insurance Corporation of BC in implementing a business rules methodology in conjunction with a complete overhaul of the business analysis function. What has happened in the intervening year? Did they find a practice manager? Are the business analysts using the methodology? Were the pilot projects successful? What was the reaction of the business partners to the changes? The presentation will reveal all this and more. It will cover:

• Establishing a Competency Center
• Pilot projects vs. mandated use
• Keeping the momentum going
• The importance of mentoring



ABOUT THE SPEAKER(s):

Kathy Gorman is the Manager, Business Transformation Services with the Insurance Corporation of British Columbia (ICBC). Kathy has over 25 years experience with ICBC, the last several years managing a group of business analysts. She is the working sponsor for the Enhanced Business Analysis and Testing project whose mandate is to redefine the role of the business and testing analysts.

Kristen Seer is a Senior Consultant with Business Rule Solutions, LLC. She has worked as a business rule analyst with numerous companies in industries such as telecommunications, insurance, defense, auto parts, finance, hi-tech, energy and workers’ compensation. Her work focuses on helping clients introduce the business rules approach in rule-intensive projects, including facilitating sessions to capture business rules and harvesting rules from source documents. She also conducts training in the Proteus™ Business Rules Methodology. Her twenty plus year career has encompassed roles as business analyst, rule analyst, data analyst, project manager, facilitator and mentor. Kristen is a popular speaker and has written a number of articles for the Business Rule Journal.