ABOUT THIS SESSION:
Most process management techniques focus strongly on discovery and analysis of existing processes. Classical methods as well as Six Sigma and Lean have their roots in the assumption that you can analyze your way to improvement. These approaches however, cannot lead to breakthrough thinking and a completely new business model.
Innovation requires that different approaches be used that envision a different future with different styles, approaches and designs, unconstrained by existing rules. This session will examine some approaches that are proven and repeatable to conceive, model, test and validate novel approaches to realizing process opportunities. You will work in teams to innovate some classic process problems. Featuring the longest running BPM facilitator in the world; it will be also be fun.
- Analysis vs Design: Improvement vs Innovation
- Unstructured Creative Techniques: Brainstorming, Scamper
- Semi – structured creative techniques: Lotus Blossom, Acceptance
- Highly structured creative techniques: TRIZ
ABOUT THE SPEAKER(s):
Roger T. Burlton, P. Eng, is a co-founder of the BPTrends Associates and the Process Renewal Group. He is considered a global leader, recognized internationally for his no nonsense insights and pioneering contributions in Business Process Management since 1991.
Roger has conceived and chaired over thirty high profile BPM conferences in North and South America, Europe, Middle East and Australia including Knowledge and Process Management Europe and the BPM Conferences for Shared Insights in the US. His pragmatic BPM seminar series has been running globally since 1992 and is the longest continuous series of their kind in the world.
Roger’s highly acclaimed book “Business Process Management: Profiting from Process” is regarded as a reference book for process professionals who want to conduct process architecture initiatives, process renewal projects as well as those who wish to entrench process governance across the enterprise.
