Monday | 9:00 AM - 9:30 AM | Business Alignment Symposium

SESSION TITLE

Introduction by Symposium Leader

SPEAKER(s):

Roger Burlton Founder BPTrends Associates / Process Renewal Group

MAIN FOCUS OF PRESENTATION: All

FAMILIARITY WITH SUBJECT: All

ABOUT THIS SESSION:

Welcome to the Business Alignment Symposium




ABOUT THE SPEAKER(s):

Roger T. Burlton, P. Eng, is a co-founder of the BPTrends Associates and the Process Renewal Group. He is considered a global leader, recognized internationally for his no nonsense insights and pioneering contributions in Business Process Management since 1991.

Roger has conceived and chaired over thirty high profile BPM conferences in North and South America, Europe, Middle East and Australia including Knowledge and Process Management Europe and the BPM Conferences for Shared Insights in the US. His pragmatic BPM seminar series has been running globally since 1992 and is the longest continuous series of their kind in the world.

Roger’s highly acclaimed book “Business Process Management: Profiting from Process” is regarded as a reference book for process professionals who want to conduct process architecture initiatives, process renewal projects as well as those who wish to entrench process governance across the enterprise.

Monday | 9:30 AM - 10:15 AM | Business Alignment Symposium

SESSION TITLE

Becoming Strategy-Driven: Smarter Decisions, Smarter Processes and Smarter Architectures

SPEAKER(s):

Ronald G. Ross Co-Founder & Principal, Business Rule Solutions, LLC Executive Editor, Business Rules Journal

MAIN FOCUS OF PRESENTATION:

FAMILIARITY WITH SUBJECT:

ABOUT THIS SESSION:

If you want your business processes and HR and IT architectures to become smarter, it is logical that your approach must be business strategy-driven. Citing illustrations from real-life enterprises, Ron Ross will show how being strategy-driven means having consistent criteria to judge what to do in a timely fashion regardless of the circumstances. This session will set the criteria for evaluating everything that is done in the enterprise and the determination of what to change to sustain performance.

• The elements of strategy – drivers, ends, means and assessments
• Dealing with constant change and massive complexity
• How to achieve measurable alignment
• Continuously smarter business processes, capabilities and decisions



ABOUT THE SPEAKER(s):

Ronald G. Ross serves as Executive Editor of www.BRCommunity.com and its flagship publication, Business Rules Journal. He is a sought-after speaker at conferences world-wide. He gives popular public seminars through AttainingEdge (www.AttainingEdge.com) and IRM-UK (www.IRMUK.co.uk).

Mr. Ross is recognized internationally as the “father of business rules.” He has served as Co-Chair of the annual Business Rules Forum Conference since 1997. He was a charter member of the Business Rules Group in the 1980s, and an editor of the two landmark BRG papers, The Business Motivation Model: Business Governance in a Volatile World and the Business Rules Manifesto. He is active in OMG standards development, with core involvement in SBVR.

Mr. Ross is Co-Founder of Business Rule Solutions, LLC (www.BRSolutions.com). At BRS, Mr. Ross co-develops Proteus®, its landmark business requirements methodology, including the popular RuleSpeak®. Mr. Ross is the author of eight professional books. His newest are: Business Rule Concepts (2009), a just-released 3rd edition of his popular, easy-to-read 1998 handbook, and Principles of the Business Rule Approach, Addison-Wesley (2003).

Monday | 10:30 AM - 11:15 AM | Business Alignment Symposium

SESSION TITLE

Business Process Architecture and Performance Management: Linking Strategy to Capability

SPEAKER(s):

Paul Harmon Executive Editor BPTrends

Roger Burlton Founder BPTrends Associates / Process Renewal Group

MAIN FOCUS OF PRESENTATION:

FAMILIARITY WITH SUBJECT:

ABOUT THIS SESSION:

This session will explore the benefits of a well-defined Business Process Architecture based on corporate strategy and stakeholder analysis. Successful organizations have learned the value of having a traceable process hierarchy and an enhanced balanced scorecard enabling senior executives to monitor, manage and modify their processes in response to rapidly changing market conditions. This session will show you how to establish a process architecture and performance management system that works.

• What are the Benefits of a Business Process Architecture
• What are the Criteria for an Effective Business Process Architecture
• Techniques and Tools for the Development and Enhancement of an Effective Business Process Architecture
• How to Manage and Measure Business Process Architecture
• Relationship Between a Business Process Architecture and an Enterprise Architecture



ABOUT THE SPEAKER(s):

Paul Harmon is the Executive Editor and Market Analyst at BPTrends, the most trusted source of information and analysis on trends, directions and best practices in business process management, (www.bptrends.com). He is also a Co-Founder and Chief Methodologist of BPTrends Associates, a professional services company providing executive seminars, training and consulting services for organizations interested in understanding and implementing business process management. Paul is the author of the best selling book, Business Process Change, 2nd edition: He is an acknowledged BPM thought leader and noted consultant, educator, author and market analyst concerned with applying new technologies and methodologies to real-world business problems. He is a widely respected keynote speaker and has developed and delivered executive seminars, workshops, briefings and keynote addresses on all aspects of BPM to conferences and major organizations throughout the world.




Roger T. Burlton, P. Eng, is a co-founder of the BPTrends Associates and the Process Renewal Group. He is considered a global leader, recognized internationally for his no nonsense insights and pioneering contributions in Business Process Management since 1991.

Roger has conceived and chaired over thirty high profile BPM conferences in North and South America, Europe, Middle East and Australia including Knowledge and Process Management Europe and the BPM Conferences for Shared Insights in the US. His pragmatic BPM seminar series has been running globally since 1992 and is the longest continuous series of their kind in the world.

Roger’s highly acclaimed book “Business Process Management: Profiting from Process” is regarded as a reference book for process professionals who want to conduct process architecture initiatives, process renewal projects as well as those who wish to entrench process governance across the enterprise.

Monday | 11:15 AM - 12:00 PM | Business Alignment Symposium

SESSION TITLE

Performance Management and Agility

SPEAKER(s):

James Taylor CEO Decision Management Solutions

MAIN FOCUS OF PRESENTATION:

FAMILIARITY WITH SUBJECT:

ABOUT THIS SESSION:

Significant investments have been made in performance management systems that purport to enable organizations to manage better day to day but also to govern change. These management systems are useful since they identify opportunities and threats. Many of these decision making and change management processes, however, react too slowly for today’s pace. Are companies focusing on instrumentation to the detriment of agility? How much more value could you realize if you could more rapidly and accurately change your systems to exploit these opportunities or address these threats? What if you could look at your dashboard and respond to what you learned by directly changing the way your systems, and thus your company, behave? This session will discuss:

• The need to balance performance monitoring and decision management to maximize both awareness and agility.
• How Decision Management transforms your investment in instrumentation into an investment in agility.
• How Agility translates to direct impact on your key business priorities-cost competitiveness, differentiation, customer retention and growth.
• How Agile systems make your whole enterprise more responsive to change.



ABOUT THE SPEAKER(s):

James Taylor is CEO of Decision Management Solutions and works with clients to develop effective technology solutions to improve business performance. He has over 20 years experience in developing software and is the foremost thinker and writer on decision management. James was previously a Vice President at Fair Isaac Corporation and was lead author of Smart (Enough) Systems (Prentice Hall, 2007), the book he wrote with Neil Raden. James is a passionate advocate of decision management and writes a popular blog at http://jtonedm.com

James has experience in all aspects of the design, development, marketing and use of advanced technology including CASE tools, project planning and methodology tools as well as platform development in PeopleSoft’s R&D team and management consulting with Ernst and Young. He develops approaches, tools and platforms that others can use to build more effective information systems.

Monday | 1:15 PM - 2:00 PM | Business Alignment Symposium

SESSION TITLE

Enterprise Alignment through Enterprise Architecture and Governance

SPEAKER(s):

George S. Paras Managing Director (EAdirections) & Editor-in-Chief (Architecture & Governance Magazine) EAdirections / Architecture & Governance Magazine

MAIN FOCUS OF PRESENTATION:

FAMILIARITY WITH SUBJECT:

ABOUT THIS SESSION:

Achieving ambitious, large scale enterprise transformation demands unique competencies and perspectives, different from those required for day-to-day project execution and operations. It requires an enterprise view of alignment, bridging big-picture strategy consistently into hundreds of smaller scale implementation and operational decisions. Enterprise Architecture (EA) and effective Governance are two of those critical competencies. This session will explore the techniques and approaches that leading organizations use to institutionalize these core management disciplines, reaching beyond the IT department to create a true partnership with business leadership.

• How to sort out competing Business, IT and EA priorities
• Perspectives: Strategic vs. Tactical, Enterprise vs. Project, Process vs. Content
• The Enterprise View – Capabilities, Portfolios and Roadmaps
• Alignment deliverables for the executive and models for EA consumer
• The human challenge – Culture, People, Persuasion, Roles, Responsibilities



ABOUT THE SPEAKER(s):

George Paras is a widely recognized mentor/coach, speaker, author, and thought leader in Strategy, Enterprise Architecture (EA), Portfolio Management, Organization and Governance. His unique mix of experience, creativity and insight combined with a pragmatic style and a personal touch has made him a highly sought-after mentor trusted by senior IT Leaders from every industry and business segment. His clients rely on him for sound and balanced advice on introducing, implementing, refining and sustaining core management disciplines. Mr. Paras is Managing Director at EAdirections, which he co-founded with industry thought leaders Larry R. DeBoever and Tim Westbrock. Previously, he led the EA research area and provided IT Leadership coaching in his position as Director of the Enterprise Planning and Architecture Strategies group at META Group. He also served as Chairman of the long-running Enterprise Architectures Conferences (EAC) and is currently Editor-in-Chief of Architecture and Governance Magazine.

Monday | 2:00 PM - 2:45 PM | Business Alignment Symposium

SESSION TITLE

Process, Data and Enterprise Architecture Governance

SPEAKER(s):

Brent Sabean President Performance Innovations

MAIN FOCUS OF PRESENTATION: Business

FAMILIARITY WITH SUBJECT: Some

ABOUT THIS SESSION:

Your organization is a complex business system; an enterprise comprised of many architectural components or capabilities working together for a purpose. Ideally, every architectural component is an asset managed throughout its life-cycle from idea to retirement. To effectively steward these assets through their life journey many decisions will have to be made. This governance requires the acceptance of accountability for each component by a person with authority and the capability and willingness to make decisions for the optimization of the asset in light of the complete business system. The session will provide a pragmatic approach to developing a governance framework implementing oversight of process, data, and all other enterprise assets and components requiring alignment. The approach includes establishing principles for assigning ownership and stewardship roles and responsibilities.

• What needs to be governed?
• Why governance now?
• How much governance is enough?
• A governance framework
• A case study of successful governance



ABOUT THE SPEAKER(s):

Brent Sabean is a senior management consultant with over thirty years experience. His focus has been on helping clients improve organizational performance through business process innovations. Throughout his career he has worked with several of the major professional services firms, including Quasar Systems Ltd. (now Cognos), the Coopers & Lybrand Consulting Group, and American Management Systems. He now provides advice and assistance to clients in both the public and private sectors as an independent consultant, and as an associate of the Process Renewal Group, a small team of executive level consultants specializing in Business Process Management.

Brent obtained a BSc from St Mary’s University in his hometown of Halifax, Nova Scotia. He also holds an MBA from Queen’s University and is a Certified Management Consultant through the Canadian Association of Management Consultants.

Monday | 3:00 PM - 3:45 PM | Business Alignment Symposium

SESSION TITLE

Aligned Project Portfolio Management

SPEAKER(s):

Michael McDermott Enterprise Consultant Inside Business Architecture

MAIN FOCUS OF PRESENTATION:

FAMILIARITY WITH SUBJECT:

ABOUT THIS SESSION:

Most business enterprises have significantly more requests for resources than can be provided. These resource requirements can be operational requests to run the business and they can be requests to fund change in capability to run the business for better performance. One of the toughest challenges today, as always, is allocating the right resources to the right work at the right time all the time. Strategic intent, business process architecture, enterprise architecture and a governance mechanism should be able to guide an aligned portfolio of work that could be done to change capability. Effective management of the portfolio of all business changes considered together and not just in their own domains is needed to make the right resource allocation decisions. Matching demand with the supply of the financial and human resources required to deliver the results and reconciling internal political pressures is the tough part of the juggling act.

• Business Strategy, Process Architecture & Enterprise Architecture as the foundation for a portfolio of work
• Managing a portfolio to identify and grow profitable engagements
• Identifying the current change portfolio and resource commitments
• Balancing unanticipated requirements with current commitments
• Juggling the portfolio in real time



ABOUT THE SPEAKER(s):

Michael McDermott is an Enterprise Consultant with a track record of providing elegant solutions to complex problems. He is the founder of the social network and online publication, Inside Business Architecture and the author of ELF, The Framework for Organizational Fitness.
Throughout his career, Mr. McDermott has held positions of leadership, contributing the success of a variety of companies form grant based research firms, capital-intensive industry pioneers, bootstrap start-ups, privately held multinationals, venture capital dot-coms, medical consultancies and publicly traded fortune 500 companies.

Monday | 3:45 PM - 4:45 PM | Business Alignment Symposium

PANEL

Panel: Pulling It All Together: Symposium Faculty Panel Discussion

SPEAKER(s):

Moderator: Roger Burlton Founder BPTrends Associates / Process Renewal Group

MAIN FOCUS OF PRESENTATION: All

FAMILIARITY WITH SUBJECT: All

ABOUT THIS SESSION:

Panel Discussion featuring Roger T. Burlton, Ronald G. Ross, Paul Harmon, James Taylor, Geroge S. Paras, Clay Richardson and Michael McDermott.




ABOUT THE SPEAKER(s):

Roger T. Burlton, P. Eng, is a co-founder of the BPTrends Associates and the Process Renewal Group. He is considered a global leader, recognized internationally for his no nonsense insights and pioneering contributions in Business Process Management since 1991.

Roger has conceived and chaired over thirty high profile BPM conferences in North and South America, Europe, Middle East and Australia including Knowledge and Process Management Europe and the BPM Conferences for Shared Insights in the US. His pragmatic BPM seminar series has been running globally since 1992 and is the longest continuous series of their kind in the world.

Roger’s highly acclaimed book “Business Process Management: Profiting from Process” is regarded as a reference book for process professionals who want to conduct process architecture initiatives, process renewal projects as well as those who wish to entrench process governance across the enterprise.