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Business Rules & Decisions Forum | Achieving True Business Agility

Business Problems for which Business Rules, Decision Management and Related Technologies are Suited


Partial list ...

    Customer Relationship Management (CRM)

    ... customer care, personalization, complaint management


    Distribution

    ... scheduling, routing, dispatching


    Financial

    ... settlement, disbursements, allocation, billing, account management, credit worthiness, procurement, audit


    Fulfillment

    ... eligibility, configuration, inventory management, order management, certification, supply chain


    Governance

    ... regulatory compliance, adjudication, reportability, scenario gaming


    Human Resources

    ... qualification, task matching, union restrictions


    Management

    ... resource optimization, supervision and control, workflow scheduling and management


    Marketing

    ... customer base segmentation, supply chain, brand management, loyalty programs, closed loop


    Marketplaces and Trading Exchanges

    ... bids and offers, trades, reconciliation


    Planning

    ... business intelligence, trending, capacity planning, risk assessment, production scheduling, optimization


    Sales

    ... pricing, discount schemes, contextual product packaging, incentive programs, repeat business, campaigning, cross-selling, lead qualification, consultative sales


    Security

    ... monitoring, alerts, risk profiling, detection, privacy breach

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