Business Problems for which Business Rules, Decisioning and Related Technologies are Suited
Customer Relationship Management (CRM)
... customer care, personalization, complaint management
Distribution
... scheduling, routing, dispatching
Financial
... settlement, disbursements, allocation, billing, account management, credit worthiness, procurement, audit
Fulfillment
... eligibility, configuration, inventory management, order management, certification, supply chain
Governance
... regulatory compliance, adjudication, reportability, scenario gaming
Human Resources
... qualification, task matching, union restrictions
Management
... resource optimization, supervision and control, workflow scheduling and management
Marketing
... customer base segmentation, supply chain, brand management, loyalty programs, closed loop
Marketplaces and Trading Exchanges
... bids and offers, trades, reconciliation
Planning
... business intelligence, trending, capacity planning, risk assessment, production scheduling, optimization
Sales
... pricing, discount schemes, contextual product packaging, incentive programs, repeat business, campaigning, cross-selling, lead qualification, consultative sales
Security
... monitoring, alerts, risk profiling, detection, privacy breach
