Thursday | 9:00 AM - 10:00 AM

KEYNOTE

Smarter Systems for Uncertain Times

SPEAKER(s):

James Taylor CEO Decision Management Solutions

MAIN FOCUS OF PRESENTATION: Business & IT

FAMILIARITY WITH SUBJECT: None

ABOUT THIS SESSION:

In an uncertain world, businesses require agility more than ever. Agile businesses cannot be bound by fixed or hard to change systems. Equally the realities of the modern business environment do not allow for manual processes and purely human decision making. Outsourcing, customer service delivered through complex business webs, a need for real-time response and huge data volumes all force the issue – we must automate processes and decision-making. Yet we must ensure this automation gives us flexibility to change our approach, allows us to experiment and sets us up to learn.
This keynote shows applying Decision Management to existing systems builds in agility, supports experimentation and ensures our systems learn from the data they collect.




ABOUT THE SPEAKER(s):

James Taylor is CEO of Decision Management Solutions and works with clients to develop effective technology solutions to improve business performance. He has over 20 years experience in developing software and is the foremost thinker and writer on decision management. James was previously a Vice President at Fair Isaac Corporation and was lead author of Smart (Enough) Systems (Prentice Hall, 2007), the book he wrote with Neil Raden. James is a passionate advocate of decision management and writes a popular blog at http://jtonedm.com

James has experience in all aspects of the design, development, marketing and use of advanced technology including CASE tools, project planning and methodology tools as well as platform development in PeopleSoft’s R&D team and management consulting with Ernst and Young. He develops approaches, tools and platforms that others can use to build more effective information systems.